I didn't find a lot of practical information here. Although many aspects of IT are based online, real business is still mostly done "IRL" (in real life) where face-to-face conversations and other social skills are much more important.Ī local entrepreneur recommended this book for its insights into the "soft" personal skills that become more important as they become rarer in the digital world. I didn't find a lot of pra Interpersonal skills are especially important in Information Technology, because purely technical skills are easily outsourced. A local entrepreneur recommended this book for its insights into the "soft" personal skills that become more important as they become rarer in the digital world. Although many aspects of IT are based online, real business is still mostly done "IRL" (in real life) where face-to-face conversations and other social skills are much more important. Interpersonal skills are especially important in Information Technology, because purely technical skills are easily outsourced. He provides guidelines for cultivating these capabilities-and also explains why corporate training must change if it is to be effective.more As Goleman shows, we all possess the potential to improve our emotional intelligence-at any stage in our career. The higher up the leadership ladder you go, the more vital these skills become, often influencing who is hired or fired, passed over or promoted. Self-awareness, self-confidence, and self-control commitment and integrity the ability to communicate and influence, to initiate and accept change-these competencies are at a premium in today's job market. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. In Working with Emotional Intelligence, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come. In Working with Emotional Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions.ĭaniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence. Daniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence. Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions.
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